Project Type: Blog

Nasz Sklep – Building Community Through Resilience 

Nasz Sklep – Building Community Through Resilience 

A Decade of Growth and Community
Nearly a decade ago, Fathey Singh, owner of Nasz Sklep, an Eastern European shop in Southampton, took a bold leap into the unknown. Leaving behind a stable banking career, Fathey ventured into retail—a sector he knew little about. Despite initial hesitations and challenges, his determination, family support, and commitment to the community laid the foundation for a thriving business.

A Journey Rooted in Adaptability
The story began with a chance conversation about the growing demand for Eastern European products in the St. Mary’s area. Encouraged by his background in finance and advice from a colleague, Fathey decided to take the plunge. It wasn’t an easy start—navigating language barriers, unfamiliar products, and a steep learning curve in cultural nuances. However, with persistence and a strong belief in the venture, Nasz Sklep came to life.

Starting from scratch, the shop was meticulously set up with fixtures, fittings, and stocked shelves. Over the years, the business has grown and even relocated to a larger space. The team, made up predominantly of Eastern European staff, has remained consistent for a decade, showcasing the shop’s strong internal bonds.

Community and Cultural Connections
Despite initial challenges with customer perception—being a non-Polish owner of a Polish shop—Fathey gradually won over the community. Through respect, consistent service, and a genuine effort to learn and connect, Nasz Sklep has become a hub for both new and long-standing customers.

COVID-19 brought unexpected hurdles, but also opportunities. While the pandemic altered customer behaviour and necessitated operational changes, the shop played a crucial role in supporting the community during those challenging times.

Family, Sacrifices, and Rewards
Balancing a young family while managing long hours proved tough in the early years. Yet, Fathey’s resilience shone through. The business not only became a means of livelihood but also enabled cherished family experiences, such as their first holiday to India—a milestone that would have been unattainable without the shop’s success.

A Cornerstone of Change
Nasz Sklep stands as a testament to the power of adaptability, hard work, and community connection. Over 10 years, the shop has seen families grow and evolve, with some customers remaining loyal since the beginning. For Fathey, seeing children who once arrived in prams now walk in on their own is a poignant reminder of the shop’s integral role in the neighbourhood.

Advice for Aspiring Shopkeepers
For those considering a venture into retail, Fathey emphasizes courage, a strong mindset, and family support. The hours are long, and the challenges are many, but the rewards—both personal and professional—are worth it. Planning, research, and guidance from experienced individuals are key to success in this demanding yet fulfilling industry.

The Corner Shop: A Hub of Community Life – Mr Rafique’s Story

The Corner Shop: A Hub of Community Life – Mr Rafique’s Story

In the heart of Southampton, Rafique Stores Ltd stands as a testament to the vital role corner shops play in local communities. Owned by Mr Rafique, this family-run business has served as a cornerstone of the neighbourhood since 1991. What began as a small, humble corner shop is now a thriving enterprise that caters to a diverse customer base, from students to families and local residents.

A Passion for Service
When asked about why he started the shop, Mr Rafique said, “At that time, I just wanted to start my own business. I had a lot of experience in retail. I had worked in petrol stations before, and I thought, ‘Why not start something for myself?’ I saw the opportunity, and I took it.” He added, “When I started, we were doing things a little differently from the other shops. I think that’s why people liked us straight away. We focused on things like cleanliness, proper displays, and clear pricing—things that other shops weren’t doing. Even back then, we were ahead of the game with scanning tills.”

Adapting to Change
Over the years, the area around Rafique Stores has become even more diverse, and the range of products offered in the store has expanded to meet the changing needs of the community. Mr Rafique explained, “We’ve got a lot of European people now. There’s a big mix of products we sell. I mean, Southampton is a very diverse community anyway. There’s a little bit of everything here, and it’s great to see that in the shops and restaurants too.”

He also mentioned how the demand for products has evolved: “Even soft drinks… you don’t just have the normal things like Seven Up or Coca-Cola anymore. There’s so many different types now. It’s amazing how much the market has changed.”

The Family Business
Running a corner shop is no easy feat, and Mr Rafique and his family have worked tirelessly to keep the business running smoothly. “It’s hard work. I’m still doing it after all these years,” he shared. “We open every day, and my wife, my brother, and I all play a part in the business. I enjoy helping out by going to the wholesalers, picking up the goods, and making sure we get the best deals. It keeps me active.”

“We deal with so many suppliers. It’s not just about picking stock off the shelves. We have deliveries, we go to cash and carries, and sometimes we even get stock from up north. It’s a lot of work, but it’s all worth it,” he added.

A Cornerstone of the Community
The relationship Mr Rafique has built with his customers is one of the defining aspects of his business. “We’ve had customers who’ve been coming here for years, and now their kids are coming in. It’s a great feeling to see that,” he said. “Even when we closed for a few hours for a family wedding, the customers were upset. They went to the shop down the road and didn’t like it. They were complaining that the products weren’t the same. That shows how much they trust us and rely on the service we provide. People get used to seeing the same faces and know what to expect from us.”

Mr Rafique understands that running the shop means providing more than just goods. “It’s not just about taking the money from the till. You’ve got to be helpful. Some people can’t even speak English, but they still come in. We find ways to communicate and make them feel comfortable. It’s about service—helping people is what matters.”

Despite the challenges, including the sacrifices that come with being in retail—such as limited family time—Mr Rafique remains dedicated to his customers and his store. “It’s a living. It’s hard work. It never stops, but I do it because this business is part of who I am,” he said.

For Mr Rafique, his corner shop is more than just a place of business; it’s a hub that connects people from all walks of life, offering both convenience and a sense of community. “This shop is not just about selling products, it’s a service. And that’s always been our focus,” he said.

His story highlights the unique role corner shops play in neighbourhoods, providing not just goods but also a sense of belonging and connection. As the business continues to thrive, Mr Rafique’s commitment to service remains unwavering.

Maynards – A Family Legacy in Southampton 

Maynards – A Family Legacy in Southampton 

Building a Community Through Hard Work and Dedication
Since opening its doors in 2013, Maynards has been more than just a corner shop to its Southampton neighbourhood. It stands as a testament to the perseverance and unity of a family determined to build something meaningful in their new home.

Run by multiple generations, Maynards embodies the ethos of a family business. The team of cousins and close relatives ensures that the shop remains a cornerstone for the local community. As one owner explained, their journey into retail began after working for other companies. With a business background from their home country, the family decided to create their own opportunities, starting with a small post office before expanding to the bustling shop they manage today.

“I’m very pleased to be part of this community,” the owner shared warmly. “Customers here are always respectful, and we strive to return that same respect.” Over the years, Maynards has cultivated loyal relationships with its customers—some of whom have been regulars for many years—turning the shop into a hub for connection and support.

Weathering Challenges Together
The COVID-19 pandemic was a particularly challenging time for the business, yet it highlighted the deep bond between Maynards and its customers. While many worked from home, locals stopped by the shop not only to buy essentials but to check on the well-being of the staff.

“The community helped us so much during those hard times. People would come in just to ask if we were okay, and that meant everything to us,” the owner reflected.

This mutual support underscores the shop’s role as more than a retailer; it’s a lifeline and a place of comfort for many in the area.

A Commitment to Hard Work and Growth
Running Maynards requires long hours and sacrifice. The shop opens at 7 a.m. and closes at 10 p.m. on weekdays, with slightly shorter hours on Sundays. Yet the dedication pays off. “If you want your business to grow, you have to give it your all,” the owner explained.

This unwavering work ethic is at the heart of Maynards’ success and a driving force behind the family’s aspirations for continued growth.

Advice for Aspiring Retailers
For anyone considering a venture into small retail, the advice from Maynards’ owner is straightforward: “Do it—but only if you have courage and passion. This isn’t a short-term game. It’s about consistency, sacrifice, and putting yourself fully into the business.”

Maynards’ story is a shining example of how dedication, respect, and strong community ties can transform a simple corner shop into a cherished local institution.

Asian Cash and Carry – A Family Business at the heart of St Mary’s 

Asian Cash and Carry – A Family Business at the heart of St Mary’s

Asian Cash and Carry, nestled on St Mary’s Road in Southampton, is more than just a corner shop—it’s a cornerstone of the local community. For over 20 years, this family-run business has served customers with dedication, resilience, and a deep connection to its roots.

Majeed Ali, who now runs the shop, shared the story of how his grandfather first opened a shop on Derby Road after migrating from Pakistan. His father later expanded the legacy, eventually opening Asian Cash and Carry with Majeed taking the reins as the next generation.

“We’ve been here every day—Christmas, Diwali, all the holidays,” Majeed explains. “It’s a lot of hard work, but it’s worth it.” From his childhood spent running around the shop to his teenage years helping after school, Majeed has grown up immersed in the family business.

The shop opens its doors at 8 am, welcoming a diverse range of customers, from local residents to football fans heading to matches. “They call us Spice Heaven,” Majeed laughs, reflecting on the store’s reputation for its wide selection of spices, rice, and pickles.

The challenges of running a corner shop are many, from long hours to navigating tough times like the COVID-19 pandemic. Yet, Asian Cash and Carry thrived when other stores closed, becoming a vital resource for the community. Many customers discovered the shop during the lockdowns and have remained loyal ever since.

When asked about the secret to their success, Majeed highlights the relationships they’ve built: “Everyone knows who we are. It’s why we stayed open even during the riots—our customers rely on us, and we won’t let them down.”

Looking to the future, Majeed hopes to expand the business and dreams of passing it down to the next generation. His advice to anyone considering a similar venture? “It’s hard work, but if you commit, it’s worth it.”

Asian Cash and Carry isn’t just a shop—it’s a testament to the dedication of small businesses and their ability to bring communities together.

Amanda Parker – reflections on SO: Inclusive

Making Art in Unexpected Places: Izzy, Olivia, and Emily’s Journey After Graduation

Making Art in Unexpected Places: Izzy, Olivia, and Emily’s Journey After Graduation

From navigating the challenges of lockdown-era studies to leaving their creative mark on the city of Southampton, Winchester School of Art graduates Izzy Plant, Olivia Crawley, and Emily Ralph are proof that the path to a creative career doesn’t have to follow a straight line.

All three artists recently took part in our Multi-Stories street art event, where they transformed Westquay’s car park into a vibrant open-air gallery. Their murals are more than just striking works of art — they’re reflections of personal stories, challenges, and the energy of post-graduate life.

Each of these graduates has found a way to keep their creativity alive, whether that’s through residencies, gallery roles, design work, or continued public art commissions. Izzy, Olivia and Emily exemplify how determination, talent, and staying connected to creative communities can help you find your way — even when the future feels uncertain.

Izzy’s advice? “Failure isn’t real, and everyone is capable of achieving their personal goals. Keep working hard, and keep applying for opportunities.”

Read more about their journeys in this insightful interview by Arts at University of Southampton:
👉 Read the full article

And if you’re local, don’t miss the chance to see Izzy and Olivia’s work in person at Pear Drops, an exhibition taking place at The Alfred Arcade in Southampton, 21–23 June.

Follow their work on Instagram:
🎨 @isotopia.plant
🎨 @olivicreates
🎨 @emilyralphdesigns


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Sponsored by:

Founding City Partners

Electronic Music Weekend: tickets on sale and workshops open for booking

CLUB NIGHT

ENGINE ROOMS | FRIDAY 8 MARCH


Friday’s event boasts an iconic lineup featuring some of the UK’s most loved Drum and Base DJs alongside some of Southampton’s best up-and-coming talent, promising an unforgettable night at the Engine Rooms.


Lineup:

Friction | Voltage | Harriet Jaxxon | Newton | Outlaw | Connec | Benns | Moobsie | Cizza & Smodger | Sophix J | 2Hay | Knott | Barrett

Book tickets

CLUB NIGHT

ENGINE ROOMS | SATURDAY 9 MARCH

Saturday night switches gears to deliver an epic lineup featuring some outstanding House and Techno DJs, with a return to their hometown for headliners Alan Fitzpatrick and James Zabeila.


Lineup:

Alan Fitzpatrick | James Zabelia | Collective States | Stephen Knight | Maisey Bennetton | Bailey Spiteri | Mason Jackson

Book tickets

DJ WORKSHOPS


ORANGE ROOMS | SATURDAY 9 MARCH


If you’re looking to start a career in DJing, or you’re just searching for a new hobby, this is the place to start! Hosted by SoCo Music Project, with state-of-the-art equipment provided by event sponsors, Pioneer DJ.

There are 1-hour workshops at 1pm and 2pm – spaces are limited so book your free ticket soon to avoid disappointment.

DJ Workshops (under 18’s) – book your free place

DJ MASTERCLASS


ORANGE ROOMS | SATURDAY 9 MARCH


Passionate about electronic music and looking to brush up on your skills? We’re running a masterclass for over 18’s at Orange Rooms designed to take you to the next level with the help of experienced tutors. One of the headline DJ’s from the events at Engine Rooms will be dropping in to give their insight and offer some expert tips.

DJ Masterclass (18yrs+) – book your free place

Car park transformed into urban street art gallery

Multi-Stories: the urban art transformation of a multi-storey car park

View the Multi-Stories instagram page