The role

This is a key administrative role to support the team at Southampton Forward. The role will be varied and will involve working across the organisation providing support to both the operational and programme delivery teams. The role will assist the Finance Manager, performing various financial administrative tasks and will also support the community engagement and programme delivery team in varied administrative tasks, including contacting event participants, administering  details within our CRM system, assisting with logistics for events such as room booking,  catering orders and helping setting up rooms for events.

Key Accountabilities & Responsibilities

• Perform a wide variety of clerical and administrative tasks, supporting the organisation’s operations
• Entering invoice details into Xero/ Quickbooks accounting systems, raising invoices and providing finance administration support to the Finance Manager as required.
• Maintaining mailing lists for course participants, creative producers and community engagement groups. Prepare and distribute correspondence as requested
• Providing administrative support to the Programme and Community Engagement team in terms of sending out invitations, monitoring attendance and assisting with setting up and sending out any surveys or participant evaluation as required
• Providing support for the booking of rooms/catering services or other requirements for the Southampton Forward programme of events.
• Note-taking in meetings as required
• Administration of the volunteer groups
• Conduct data entry to support the charity’s evaluation work
• Attendance at events to support the programme delivery team as required
• Please note this job description is not intended to be all-inclusive, The role holder may perform other related duties as negotiated to meet the ongoing needs of the organisation

Core deliverables and person specification

• Attention to detail
• Eager to learn and develop professionally
• Organised approach to time management
• Ability to prioritise and work to deadlines
• Great communicator
• Friendly and positive approach
• Share our values and commitment to creating a diverse environment at Southampton Forward

Essential

• Experience of office administration
• Excellent IT skills making use of the full MS Office 365 Suite including Outlook, MS Teams, Excel, Word and Powerpoint as required
• Experience of book-keeping or financial administration
• Attention to detail

Desirable

• Qualification in office administration/project management
• Experience using CRM or database management
• Ability to work with changing priorities and sometimes competing needs from other team members
• Excellent data entry skills with a high level of accuracy
• Excellent written and interpersonal skills to be able to communicate with a wide range of people

Application process

Please send a copy of your CV and  covering letter of no more than 2 sides of A4 outlining your suitability for this role and send to info@sfbranding.local

Please include the contact details of two references.

The application deadline is 23:59 on Sunday 7th April.

Interview date: Friday 12th April

If you would like to speak to one of the team before applying please email helenalexander@sfbranding.local and we will get back to you as quickly as possible to arrange.

Diversity, Equity and Inclusion

Southampton Forward is an equal opportunities employer, meaning we are committed to providing equality of opportunity in employment to all our staff and applicants.

Southampton Forward is seeking a dynamic Marketing and Development Officer to join our team.

As the Marketing & Development Officer, you will play a pivotal role in enhancing our online visibility, fostering partner & stakeholder engagement and support fundraising activites to make exciting projects possible.

This role offers the exciting opportuinty to take on key responsibilities including management of, and content creation for, social media, website and enewsletters and scope to use your creativity, analytical skills and marketing expertise to make a significant impact in a fast-paced environment.

The role

You will work closely with the Head of Marketing (HoM) and Head of Development (HoD) to implement the marketing and fundraising strategy, raising awareness of the charity’s work.

Producing engaging content and copy for our website, enewsletter and social media channels, you will be key in building, developing and managing relationships with trusts and foundations, our partners and corporate sponsors.

With a focus on content marketing three days per week, and fundraising support 2 days per week, this position offers the perfect balance for someone who can champion excellent communication and grow engagement across our marketing and fundraising activity.

Key Accountabilities & Responsibilities

• Create, manage, and implement digital content for our website, newsletters, blogs, and social media channels.
• Take a lead on delivering the social media plan, producing and scheduling engaging content, using data and insight to report, feedback and refine approach.
• Increase discoverability in organic search for content and campaign landing pages by conducting research and provide practical recommendations for change.
• Work with the HoM to develop content strategies to effectively reach specific target audience groups and help us achieve annual marketing goals and wider strategic objectives
• Support with the writing of informed, engaging, effective fundraising and sponsorship proposals
• Research and identify trusts and foundations relevant to Southampton Forward’s fundraising priorities
• Work closely with colleagues to collate information and draft copy for proposals
• Grant administration, monitoring and reporting
• Ensure CRM system is administered, populated and maintained
• Assist in the planning and delivery of Southampton Forward’s fundraising & partnership events..
• Work with HoD and HoM to develop and deliver a programme of fundraising communication and campaign materials
• Undertake other relevant activities as required

Skills & Experience

Essential

• Experienced marketing professional with a track-record of managing a variety of digital communications platforms as well as content creation skills
• Proficient in the planning, implementation and assessment of marketing campaigns, projects and initiatives.
• A creative eye and attention to detail – transforming information and data sets into engaging content
• Structured and organised – with the ability to prioritise a variety of tasks in line with team needs
• Excellent written and verbal communication with strong copywriting skills and a flair for storytelling
• Fundraising administration and research experience
• Self-motivated and adaptable, with a willingness to learn
• Analytical and creative problem solving and research skills
• Team player – with excellent relationship-building skills

Desirable

• Understanding of GDPR requirements and processes
• Experience of working in the third sector
• Passion for arts & culture
• Demonstrable experience and working knowledge of how to produce and edit website content within a recognised CMS platform (i.e. WordPress, Drupal, Expression Engine).
• Proficient in the planning, implementation and assessment of marketing campaigns, projects, content types and initiatives.
• Knowledge of CRM marketing & fundraising tools would be beneficial

Application process

Please send a copy of your CV and  covering letter of no more than 2 sides of A4 outlining your suitability for this role and send to info@sfbranding.local

Please include the contact details of two references.

The application deadline is 23:59 on Sunday 7th April.

If you would like to speak to one of the team before applying please email info@sfbranding.local and we will get back to you as quickly as possible to arrange.

Provisional 1^st interview date (in person in Southampton):

Thursday 11^th April

Provisional 2^nd interview date (in person in Southampton):

Wednesday 17^th April

Diversity, Equity and Inclusion

Southampton Forward is an equal opportunities employer, meaning we are committed to providing equality of opportunity in employment to all our staff and applicants.